Terms and Conditions


  AGENCY


Your travel will be established with Marvelous Egypt Travel is an Egyptian travel agency holding the license No. 1749 Member of the Egyptian Travel Agent Association (ETAA) for your financial security and a member of International Associations & IATA ASTA. Marvelous Egypt Travel is an Egyptian agency, it respects and follows the laws of the Egyptian Tourism and not the laws of your own country.

  SERVICE


Any trip interrupted, shortened or any service not used by the client will not be entitled to any refund.

  CONFIRM YOUR RESERVATION


To confirm the trip of your choice, you can book online via our secure or contact us directly on This email address is being protected from spambots. You need JavaScript enabled to view it. and one of our travel agents will respond to your request as soon as possible.



RESPONSIBILITY


The customer is responsible for all damage caused by him. He was invited to take out travel insurance covering aid, medical expenses, emergency repatriation in the theft or loss of baggage and personal belongings.
Marvelous Egypt Travel disclaims all liability in the event that the Customer has violated the laws of the country. No representative of Marvelous Egypt Travel will be able to intervene on his behalf.
Marvelous Egypt Travel will in no event be liable vis-à-vis the Client for death, injury, illness, damage, delay or loss of any property.
All excursions, trips, activities, tours or other made by another that our agency will release completely our responsibility.

   CLAIM


In case of disputes or problems during the trip, the Customer must immediately inform the representative of Marvelous Egypt Travel and offices of our agency so we can remedy the problem. The vast majority of cases can be resolved instantly without problem. Any claim relating to a benefit can not be taken into account if you do not reverses in due time our agency.

  ACCEPTANCE OF TERMS AND CONDITIONS


The reservation made by the customer under the conditions mentioned. It will constitute the full terms of the agreement between the customer and the company.
The benefit to our agency regulation ensures that the client has read and approved all terms and conditions and undertakes to respect them.

 

 


In Case of Cancellation of the Customer

For all cancellations, it is mandatory to inform us BEFORE your trip and as soon as possible.
For this you must submit a written and signed request, and send it to us by email (This email address is being protected from spambots. You need JavaScript enabled to view it.). Cancellations can not be accepted by phone. The date used to define the cancellation period giving rise to the penalties set out below will be that of receiving the email of cancellation by the Agency.


> If you cancel your reservation before the travel date, the scale of the following rates will apply:
- Between 30 and 21 days prior to arrival: 25% of total trip
- Between 20 and 14 days prior to arrival: 50% of total trip
- Between 13 and 7 days prior to arrival: 75% of total trip
- Less than 7 days before arrival date: 100% of total travel.

> All domestic flights may in no case be reimbursed regardless of the time of cancellation

> During or after the trip: no refund

 

About Marvelous

Over 15 years of experience Widely travelled regional specialists

The best representatives on the ground.

  9 Mostafa Sadek El Rafae Street, Triumph square, Heliopolis Cairo – EGYPT

  0020 2 27 75 34 15

  0020 2 27 75 33 53

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